Terms of Service

Last updated: January 23, 2025

Service Provider

I-SOLUTION INVESTMENT AND DEVELOPMENT CO., LTD.
Address: Ninh Cam Hamlet, Kim Anh Commune, Hanoi City, Vietnam
Email: service@trananhminh.com

1. Introduction

Welcome to our application. The service is provided by I-SOLUTION Investment and Development Co., Ltd. By using this application, you agree to comply with the terms and conditions set forth below. Please read carefully before using the service.

2. Service Description

The application integrates with Facebook Messenger, providing the following features:

  • Automated message responses
  • Customer support and care
  • Conversation management and organization

3. Terms of Use

To use the service, you must:

  • Have a valid Facebook account
  • Be at least 18 years old or have parental consent
  • Comply with Facebook's Terms of Service
  • Not use the service for illegal purposes

4. Prohibited Conduct

You must not:

  • Send spam, harassing, or threatening content
  • Share content that violates laws or copyrights
  • Attempt unauthorized access to the system
  • Use the application to collect other users' data
  • Resell or transfer service access rights

5. Intellectual Property Rights

All content, designs, logos, and technology of the application are owned by I-SOLUTION Investment and Development Co., Ltd. or its licensors. You may not copy, distribute, or create derivative works without written permission.

6. Disclaimer of Warranties

The service is provided "as-is". We do not guarantee:

  • The service will operate continuously without errors
  • Results obtained from using the service
  • Accuracy of the information provided

7. Limitation of Liability

In any event, the Company shall not be liable for:

  • Loss of data or profits
  • Indirect, incidental, or special damages
  • Business interruption from using the service

8. Privacy

The collection and processing of your data is governed by our Privacy Policy. You have the right to request data deletion at any time.

9. Termination of Service

The Company reserves the right to:

  • Suspend or terminate accounts that violate these terms
  • Discontinue the service with 30 days' prior notice
  • Modify or update service features

10. Changes to Terms

We may update these terms. Significant changes will be notified via email or in-app notification. Continued use of the service after changes constitutes acceptance of the new terms.

Governing Law

These terms are governed by the laws of Vietnam. Any disputes shall be resolved in the competent courts of Vietnam.

Contact

If you have questions about these terms of service:

Company: I-SOLUTION INVESTMENT AND DEVELOPMENT CO., LTD.
Address: Ninh Cam Hamlet, Kim Anh Commune, Hanoi City, Vietnam
Email: service@trananhminh.com
Contact Person: Tran Anh Minh
Website: trananhminh.com